Signing in for the first time The first time you sign in to the Webex Teams app, you receive a six-digit confirmation PIN to verify your email address. Then, you can create your password and sign in. This increases the safety and security of the sign-in process. Meetings: With Webex Meetings, you can either communicate one-on-one or in groups, with users inside or outside your company network. Though, the relationship between WebEx Teams and WebEx Meetings isn’t 100% consistent. After all, using two different tools for meetings and team collaboration can disrupt overall meeting cohesion.
This is an example error message:
Sign In To Dynata Webex Teams
When you click the error, you'll see a more detailed message, typically including a suggested fix.
Webex Teams Download
Error Code | Message | Fix |
|---|---|---|
| Unknown = 1 | Unknown Error: 1000:1 | For SSO environments, start a new session in the Phone Service settings. For non-SSO environments, open Phone Service settings and sign in again. |
| UnknownStartFeatureSetFailure = 2 | Sign into your account to use your phone services. Error: 1000:2 | |
| FeatureSetNotProvisioned = 3 | Sign into your account to use your phone services. Error: 1000:3 | |
| UnknownAuthenticator = 4 | Sign into your account to use your phone services. Error: 1000:4 | |
| ErrorReadingConfig = 6 | Sign into your account to use your phone services. Error: 1000:6 | |
| InvalidStartupHandlerState = 7 | Sign into your account to use your phone services. Error: 1000:7 | |
| InvalidLifeCycleState = 8 | Phone service registration failed. Error:1000:8 | |
| ConfigChangeSignout = 99 | Sign into your account to use your phone services. Error: 1000:99 | |
| ConfigChangeReset = 100 | Sign into your account to use your phone services. Error:1000:100 | |
| InvalidCertRejected = 101 | Your connection to the server has been rejected due to an invalid certificate. Error: 1000:101 | |
| SSOPageLoadError = 400 | Can't load SSO browser page. Try again later. Error: 1000:400 | |
| SSOStartSessionError = 500 | Failed to start a new SSO session. Try again. Error: 1000:500 | |
| SSOUnknownError = 600 | Can't load SSO browser page. Try again. Error: 1000:600 | |
| SSOCancelled = 601 | Sign into your account to use your phone services. Error: 1000:601 | |
| SSOWebexCloudError = 602 | Failed to start a new SSO session. Try again. Error: 1000:602 | |
| SSOCertificateError = 603 | Cannot start a new session due to a certificate problem. Contact your administrator. Error: 1000:603 | |
| SSOInvalidUserSwitch = 604 | Sign into your account to use your phone services. Error: 1000:604 | |
| SSOWhoAmIFailure = 605 | Failed to start a new session. Try signing into your phone service again. Error: 1000:605 | |
| SSOSessionExpired = 606 | Your session has expired. Try signing into your phone service again. Error: 1000:606 | |
| SSOEdgeConfigNeeded = 607 | Sign into your account to use your phone services. Error: 1000:607 | |
| InvalidBrowserResponse = 608 | Your session has expired. Try signing into your phone service again. Error: 1000:608 | |
| CredentialsRequired = 611 | Sign into your account to use your phone services. Error: 1000:611 | |
| CommonIdentityProvisioningUser = 701 | Phone service registration failed. Error:1000:701 | |
| ServiceDiscoveryFailure = 1001 | Can't find your phone service. Check your phone service preferences. Error: 1000:1001 | |
| ServiceDiscoveryAuthenticationFailure = 1002 | Incorrect username or password. Error: 1000:1002 | |
| ServiceDiscoveryCannotConnectToCucmServer = 1003 | Can't communicate with Unified CM server. Check your phone service preferences. Error: 1000:1003 | |
| ServiceDiscoveryNoCucmConfiguration = 1004 | Can't find your phone service. Check your phone service preferences. Error: 1000:1004 | |
| ServiceDiscoveryNoSRVRecordsFound = 1005 | Can't find your SRV record. Check your phone service preferences. Error: 1000:1005 | |
| ServiceDiscoveryCannotConnectToEdge = 1006 | Cannot communicate with the server. Check your phone service preferences. Error: 1000:1006 | |
| ServiceDiscoveryNoNetworkConnectivity = 1007 | You're not connected to the internet. Check your network settings. Error: 1000:1007 | |
| ServiceDiscoveryUntrustedCertificate = 1008 | No service discovered due to an untrusted certificate from server. Error: 1000:1008 | |
| ServiceDiscoveryPrimaryAuthChanged = 1009 | Your administrator has changed your setup. If you lose your connection, you may need to sign into your phone services again. Error: 1000:1009 | |
| ServiceDiscoveryNoUserLookup = 1010 | Your account configuration is invalid. Contact your administrator. 1000:1010 | |
| ConnectionFailedByMRAPolicy = 1100 | Phone service failed due to MRA policy setting. Error: 1000:1100 | |
| ServiceDiscoveryAuthorizationModeChanged = 1012 | Your phone service has been disconnected due to a change in the authorization mode. Try restarting Webex Teams. Error: 1000:1012 | |
| ServiceDiscoveryHomeClusterChanged = 1013 | Your phone service has been disconnected because your home Unified CM cluster has changed. Try restarting Webex Teams. Error: 1000:1013 |
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